Privacy Statement

Last updated: June 2, 2025

Rivera Consultancy Group (RCG) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you contact us through our website, we may collect your name, email address, phone number (optional), and any other information you provide voluntarily (e.g., through contact forms or emails). This data is typically collected when you:

  • Submit the Contact Us form on our website

  • Communicate with us by email or phone

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiry

  • Communicate with you about our services

  • Maintain internal records of communications

RCG and its subsidiaries are committed to protecting the confidentiality, integrity, and security of personal information collected through our website and related services. We implement appropriate administrative, technical, and physical safeguards to protect such information both online and offline.

RCG may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. Access to personal information is strictly limited to employees, agents, service providers, contractors, and subcontractors of RCG who have a legitimate business need to access the data in order to provide services you have requested or authorized, or as otherwise permitted or required by this Privacy Policy. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

We do not share, sell, or distribute your personal information to third parties. Your data is kept secure and will be retained only as long as necessary to fulfill the purpose of your inquiry.

Communications

We use the personal information we collect to communicate with you, including sending service-related updates (such as changes to our Sites or Privacy Policy) and, where permitted, marketing and event communications. These communications may be delivered via email, social media, direct mail, or through our website, depending on your preferences and applicable law.

If you receive marketing communications from us, each message will include clear instructions on how to unsubscribe or opt out of future promotional emails. Please note that opting out of marketing communications does not affect our ability to send you important service-related messages, such as transactional emails, account notifications, or updates necessary to fulfill our contractual or legal obligations.

To help manage these communications and relationships, we may store your information in a secure third-party Customer Relationship Management (CRM) system.

Use of CRM Service

We use a trusted third-party CRM provider to organize and manage client communications. This provider stores personal information securely and processes it only on our behalf and according to our instructions. We ensure that our CRM provider complies with applicable data protection laws, including GDPR and relevant U.S. privacy regulations.

Data Retention & Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. We retain personal data only for as long as necessary to fulfill the purpose for which it was collected. In general:

  • Responding to inquiries

  • Fulfilling legal or contractual obligations

Cookies

Our website may use essential cookies to improve user experience or website functionality. You can disable cookies in your browser settings. We do not use cookies for tracking or advertising.

Your Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data, and the right to restrict or object to processing. Under the General Data Protection Regulation (GDPR), we process your personal data based on the following lawful grounds: Consent, when you voluntarily provide information by submitting a form or contacting us directly; and Legitimate Interests, where the processing is necessary for us to respond to inquiries, manage our operations, or improve our services, provided that such interests are not overridden by your fundamental rights and freedoms.

If you are a resident of California or another U.S. state with privacy laws (such as under the California Consumer Privacy Act – CCPA), you may have the right to request information about how we collect, use, and disclose your personal data, and to request its deletion.

Children’s Privacy

Our website and services are intended for use by individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13 in the United States, or under the age of 16 in the European Economic Area (EEA), the United Kingdom, or other jurisdictions where this age threshold applies under applicable data protection laws.

If you are under the applicable age in your jurisdiction, please do not provide any personal information through this website or use our services. If we become aware that we have inadvertently collected personal data from a minor without verified parental consent, we will take steps to delete such information promptly.

If you believe we may have collected personal data from a child in violation of this policy, please contact us at: info@riveraconsultancygroup.com

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

If you have questions about how we handle your data or would like to exercise your rights, please contact us: 

Email: info@riveraconsultancygroup.com

Mail: Rivera Consultancy Group, LLC
315 West 9th Street Suite 80
Los Angeles CA 90015